Terms of service
These Terms of Service govern your use of our website, including any purchases you make through our platform. By accessing and using our website, you agree to comply with these Terms of Service.
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Agreement to Terms By accessing and using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree with any provision of these terms, please refrain from using our website.
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Luxe Hair Concepts offers a platform for the sale of luxury hair care products. We strive to provide accurate information regarding product descriptions, prices, availability, and shipping details. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website. We reserve the right to modify or discontinue any product at any time without prior notice.
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Product Information: We make every effort to accurately display the colours, textures, and other features of our products. However, we cannot guarantee that your device's display will accurately reflect the actual product. The inclusion of any products or services on our website does not imply or warrant that these products or services will be available at any time.
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Pricing and Payment: All prices listed on our website are displayed in Australian Dollars and are subject to change without notice. We reserve the right to modify prices, refuse or cancel orders if there are pricing errors or other inaccuracies. Payment for products and associated shipping costs must be made at the time of purchase through our secure payment gateway. We accept major credit cards and other forms of payment including Apple Pay and Afterpay.
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Shipping and Delivery: We will make every effort to process and ship your order promptly. Delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays, damages, or lost packages that occur during transit. Any shipping or delivery dates provided are estimates and not guaranteed.
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Returns and Refunds: We want you to be satisfied with your purchase. If for any reason you are not happy with your product, please refer to our Return Policy for detailed instructions on how to request a return or exchange. We reserve the right to refuse returns or exchanges that do not meet our policy requirements.
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Privacy and Data Protection We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and disclose your data. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
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Modifications We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of any changes constitutes your acceptance of those changes