Free shipping on orders over $75

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Shipping policy

Thank you for choosing Luxe Hair Concepts as your preferred destination for luxury hair care. We strive to achieve exceptional customer service, including a seamless and timely experience for the delivery of your order. 

Shipping Options

We offer complimentary standard shipping on orders over $75.00. For all orders over this amount, a flat rate of $10.00 will be charged. 

 If you prefer Express Delivery, you can choose our Express shipping option for a flat rate of $13.00.

Delivery Times

Standard Delivery: For orders shipped using our Standard shipping option, please expect your package to arrive within 2-8 business days from the date of order confirmation. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect the shipping carrier's operations.

Express Delivery: If you opt for our Express shipping option, your order will typically arrive within 1-4 business days from the date of order confirmation. Again, please be aware that delivery times may vary based on your location and any unexpected circumstances.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number from Australia Post. You can use this tracking number to monitor the progress of your shipment online through the Australia Post website. 

Should there be any issues with tracking your order, please don't hesitate to contact us for further investigation.

If you have any further questions or require assistance with your order, please feel free to reach out to us. We are dedicated to providing you with an exceptional shopping experience and are here to help.